On a sharp tangent, I got my new Analog today, which led me to check the site again... and the ballot still isn't up, and I still haven't gotten any answer to my mail. Argh! Maybe you could drop them a note? Tell them people are complaining to you about it...
Hey - I just got a bounce message on an email I sent you on Dec. 7 regarding your invitation to dinner (thanks for being so prompt there, mailer-daemon!). I'd love to see you guys - drop me a line letting me know when's good for you? My schedule frees up after New Year's.
I did email them about this yesterday, but I honestly don't expect them to get back to me, at least not on this issue.
There's a basic difference between when I email them or when you email them. From their perspective, although I do subscribe to the magazine, I'm a "vendor," meaning that they know I depend on them buying my stories. If I email them on why the webpage hasn't had the AnLab ballot put up yet, to them it's less a subscriber concern and more of a self-serving question.
However, when you and other subscribers email them with the same question, then it becomes a real issue. The magazine's health and welfare depends on keeping a subscriber base; if they ignore too many reasonable subscriber requests, they risk the chance of losing those subscribers. And the more they lose, the greater the possibility the magazine will go out of business.
In short, believe it or not, the magazine is much more interested in making sure that someone like you stays happy with them than someone like me. They can always fill the issue with stories, even if I never send them another submission; but they can't always fill their subscriber rolls with readers.
Makes sense... but I wrote to analog@dellmagazines.com on 11/27 and to analog@dellmagazines.net on 12/5 and haven't heard back. I wouldn't care about that if they'd just update the web site, though!
Checked the Analog site again, and they've updated it! Odd that it finally covers Jan./Feb. when I just received March, but - I can vote! Yay! Thought you'd like to know...
no subject
Date: 2004-12-14 10:29 am (UTC)hee hee hee!!! I love people sometimes.
no subject
Date: 2004-12-14 10:30 am (UTC)no subject
Date: 2004-12-14 11:12 pm (UTC)On a sharp tangent, I got my new Analog today, which led me to check the site again... and the ballot still isn't up, and I still haven't gotten any answer to my mail. Argh! Maybe you could drop them a note? Tell them people are complaining to you about it...
no subject
Date: 2004-12-15 05:08 am (UTC)no subject
Date: 2004-12-15 06:54 am (UTC)no subject
Date: 2004-12-15 07:16 am (UTC)After New Year's sounds great!
no subject
Date: 2004-12-15 10:19 pm (UTC)no subject
Date: 2004-12-16 05:24 am (UTC)I did email them about this yesterday, but I honestly don't expect them to get back to me, at least not on this issue.
There's a basic difference between when I email them or when you email them. From their perspective, although I do subscribe to the magazine, I'm a "vendor," meaning that they know I depend on them buying my stories. If I email them on why the webpage hasn't had the AnLab ballot put up yet, to them it's less a subscriber concern and more of a self-serving question.
However, when you and other subscribers email them with the same question, then it becomes a real issue. The magazine's health and welfare depends on keeping a subscriber base; if they ignore too many reasonable subscriber requests, they risk the chance of losing those subscribers. And the more they lose, the greater the possibility the magazine will go out of business.
In short, believe it or not, the magazine is much more interested in making sure that someone like you stays happy with them than someone like me. They can always fill the issue with stories, even if I never send them another submission; but they can't always fill their subscriber rolls with readers.
no subject
Date: 2004-12-16 10:46 pm (UTC)no subject
Date: 2004-12-20 05:47 am (UTC)